Downloadable Fitsheet
If you've previously owned a PNW Handmade Boot:
We can transfer over sizes quite easily. You can email info@franksboots.com or call us at 509-309-2903 to explain sizing differences. We offer many different shoe lasts and toe shapes to accommodate your needs.
If this is your first handmade boot:
Download the fit sheet, print it out and READ the directions thoroughly. Here are the most important things to remember:
- Take a minute to watch the video & read through all the instructions.
- Make sure to be standing up while having someone else trace your feet.
- Be sure you are distributing your weight equally onto both feet
- Use a thin barrel pen.
- Do not print your fit sheet double sided.
- Please mail your completed fit sheet to:
Allow at least 2 weeks for your fit sheet to arrive. It’s best to use registered mail, so you'll have a tracking number. This will be your confirmation that it has been received and avoid having to call or email to check.
- When your fit sheet arrives, it is date stamped and will be matched up with your order, if you have already placed one.
- You then go in queue to be assessed by our fit consultant. Please understand we receive dozens that arrive daily, so we really appreciate your patience, as it may take up to 5 months to receive your assessment phone call.
- We are a truly custom fit boot company and take our assessments very seriously…Please know we are working diligently to get through as many per day as we can.
- It is up to your helper to get us the most accurate measurements in order to get the most accurate fit. Please make sure to not measure only once or twice, but measure a third time to be 100% certain of your accuracy.
The lead time on a MTO boot is currently at 12-16 weeks. This is provided we have built a boot for you in the past, or you know your size, last, and/or model with another PNW boot maker.
If a try-on is sent to you, the 12-16 week countdown begins when your try-on boot has been returned and received by us.
If it is determined at the time of your fit sheet evaluation, that a custom last or custom upper is necessary, there will be additional fees applied and lead times will be longer as a customized last or special uppers must be built specifically for you .
NOTICE: all questions MUST be answered on this form or it will result in delays in assessing and processing your order and in some cases, it may be returned to you and you will loose you place in the queue.
Instructional video on how to fill out a fit sheet: