Contact Us
TO MAKE CHANGES TO AN EXISTING ORDER:
Send Change Order Requests within 48 hours of placing your order to: Orders@FranksBoots.com
Once you've submitted your online or phone order, you must send any change order requests within 48 hours of placing your order to orders@franksboots.com Please understand changes cannot be made after this point, so choose carefully when ordering. Your order will already be ticketed and in queue for production. ONLY ONE CHANGE REQUEST PER ORDER WILL BE ACCEPTED.
Please note: You will receive a confirmation email that states we've received your changes and have applied them to your order. If you do not receive a confirmation email from us, then please contact us again as e-mails are not always reliable. It may take up to 5-7 business days for a reply.
FOR GENERAL QUESTIONS:
Please use the form below to reach out to us with any questions, comments, or concerns.
You cannot make changes to an order, order a boot, make a purchase or send completed fit sheets through the contact form below.
VISIT OUR STORE:
Franks Boot Company
3805 North Market Street
Spokane, Washington 99207
TO ORDER BY PHONE:
To place an order by phone, call us at 509-309-2903
SEND COMPLETED FIT SHEETS TO:
Franks Boot Company
3805 North Market Street
Spokane, Washington 99207
CURRENT LEAD TIMES:
Approximately 12-16 weeks of your order date, give or take
Checking the status on your order prior to the 16 week mark causes a pause in the flow of production. So, we value and appreciate your patience. We're so grateful for your order and your excitement!
PLEASE NOTE: You cannot make changes to an order, order a boot, make a purchase or send completed fit sheets through the contact form below: