Frank's Boots
Build Your Own Padded Collar Shoe
Build Your Own Padded Collar Shoe
Frank’s Support in a Lower Profile.
The Padded Collar Shoe™ is a short-top build designed for everyday comfort, support, and easy wear. It’s a strong starting point for customers who want the feel and durability of a handmade Frank’s boot in a lower-profile design that works well for daily wear, shop use, light work, and the office.
Start with the Padded Collar Shoe™ platform and customize the available options to build it around your style and intended use.
Every Build Your Own boot is made specifically to your selected configuration. All Build Your Own purchases are final sale. Standard build time is approximately 12–16 weeks.
Looking for an option you don’t see? Email orders@franksboots.com or call (509) 309-2903 and we’ll let you know what’s possible.
Terms & Conditions
Terms & Conditions
Here at Frank's, we're committed to quality and great customer service! When you shop with us, we want you to feel that we've surpassed your expectations. We are a handmade boot company built on custom fitting, using precise hand measurements, so we ask that you choose your boot options carefully, read the Purchase Disclaimer and FAQs/Warranty/Returns section.
YOU UNDERSTAND THAT:
- All returns will be considered upon inspection and at our sole discretion, on a case-by-case basis. If it is found that the boots have been worn outside or deemed in “used” condition, they may qualify as non-returnable. A 20% processing/service fee is charged on all Frank’s Boots. All returns must be in new, unworn condition with original packaging and sales receipt within 30 days. Return shipping costs will be the responsibility of the customer.
- If it is found to be a result of material or workmanship flaws, we will guarantee it for a period of up to 1 year from the purchase date. We do not warranty boots damaged by fire, or other natural elements, or normal wear and tear.
- We cannot guarantee the comfort of a safety toe boot, as we purchase steel and composite inserts from a third-party supplier, so any rubbing or contact in the toe box is not covered by our warranty. Please contact us with your concerns and we will determine what repairs are necessary.
- Every handmade boot is completely individual based upon the natural flaws and beauty of the hide. Our hides are extensively tanned in process of becoming ready to use, Franks is limited in our ability to guarantee variations in consistency and imperfections present in the natural leather. This includes variances in leather color, the cleanliness of lighter colored hides and imperfections, such as slight blemishes present in natural leather. Natural streaking, texturing, and isolated discoloration are not covered under our warranty policy.
Please see our FAQs/Warranty/Returns page for more information
*Production lead times, given verbally or in writing, are only an estimate. *
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Downloadable Fitsheet
If you've previously owned a PNW Handmade Boot:
We can transfer over sizes quite easily. You can email info@franksboots.com or call us at 509-309-2903 to explain sizing differences. We offer many different shoe lasts and toe shapes to accommodate your needs.
If this is your first handmade boot:
Download the fit sheet, print it out and READ the directions thoroughly. Here are the most important things to remember:
- Take a minute to watch the video & read through all the instructions.
- Make sure to be standing up while having someone else trace your feet.
- Be sure you are distributing your weight equally onto both feet
- Use a thin barrel pen.
- Do not print your fit sheet double sided.
- Please mail your completed fit sheet to:
Allow at least 2 weeks for your fit sheet to arrive. It’s best to use registered mail, so you'll have a tracking number. This will be your confirmation that it has been received and avoid having to call or email to check.
- When your fit sheet arrives, it is date stamped and will be matched up with your order, if you have already placed one.
- You then go in queue to be assessed by our fit consultant. Please understand we receive dozens that arrive daily, so we really appreciate your patience, as it may take up to 5-8 months to receive your assessment phone call.
- We are a truly custom fit boot company and take our assessments very seriously…Please know we are working diligently to get through as many per day as we can.
- It is up to your helper to get us the most accurate measurements in order to get the most accurate fit. Please make sure to not measure only once or twice, but measure a third time to be 100% certain of your accuracy.
The lead time on a MTO boot is currently at 12-16 weeks. This is provided we have built a boot for you in the past, or you know your size, last, and/or model with another PNW boot maker.
If a try-on is sent to you, the 12-16 week countdown begins when your try-on boot has been returned and received by us.
If it is determined at the time of your fit sheet evaluation, that a custom last or custom upper is necessary, there will be additional fees applied and lead times will be longer as a customized last or special uppers must be built specifically for you.
NOTICE: Please print legibly. All questions MUST be answered on this form or it will result in delays in assessing and processing your order and in some cases, it may be returned to you and you will lose your place in the queue.
Instructional video on how to fill out a fit sheet: